IT Services & Support
It’s important to ensure that critical IT systems are always available to support core business functions, but maintaining IT systems with an in-house IT staff can be costly and leave you without expertise in the latest technologies. Our managed IT services provide regular management of systems and networks that keep your PCs, servers and network up and running, minimizing downtime and maximizing productivity. We’ll build the right managed IT service plan to optimize your business.
STRATEGY
Develop a flexible, global delivery resource model including a remote help desk, with cross-discipline knowledge and experience drawn from our Centers of Excellence.
GOVERNANCE
Establish governance and oversight using an integrated delivery team that will provide the necessary IT managed services.
INTEGRATE
Build a bridge between your project and support teams to alleviate support fatigue and ensure that your internal team focuses on strategic, transformative initiatives.
MANAGE & ENHANCE
We provide IT support with continuous improvement objectives built upon our 5 pillars of success – Resource Management (staff), Operational Excellence (execute), Business Value (measure), Scale of Organization (agile/flexible growth), and Financial Performance.
DEPLOYMENT & ADOPTION
Deliver comprehensive IT managed services covering application managed services, infrastructure managed services and application testing services.